BPO Solutions

There’s only a little time in a day to fit in all your tasks. Work smart! Outsource to a BPO company to help you strategically distribute your resources — time, money, effort, and workforce. See what our BPO services can do for you.
Apex Call Centers offers a comprehensive suite of BPO solutions to accommodate all business’ back-office support. Its client list has been expanding each year and it has decided to up the ante and offer new ones. Apex has very satisfied clients who have trusted the company with tasks on data entry or data processing, medical coding and billing, order processing, accounting, legal outsourcing, loans service, credit card processing, loan and credit card debt collection, applied engineering, and social media customer care.

Data Entry

Outsourcing this job would be the best way with Apex Call Centers doing the task for you. Everything would be done according to how you want it to be.

Order Processing

We have a whole team of skilled individuals who have a good background in doing Order Processing.

Accounting Services

We have a bunch of accountants who are well trained to do this kind of task. They can do the work well and they can do it under pressure

Medical Coding and Billing

Outsourcing this kind of task to us, you can be sure that all of your company’s and business’ documentation would be properly and meticulously coded and billed.

Legal Outsourcing

We have a huge team of legal workers who are well versed when it comes to all the legalese that comes with these tasks.Work is done in a timely manner and all details are given proper attention.

Loan Service

We will be the one communicating with the individuals who have taken loans from the company that outsourced the job. We will make sure that the interests and dues are paid on time and that the files are updated.

What Are The Advantages Of Business Process Outsourcing (BPO)?

These are some of the advantages of business process outsourcing:

  • Provides flexibility in the fast-changing business environment.
  • Lowers costs because there is no need for a physical office and additional staff to hire
  • Offers you immediate contact with your customers
  • Helps in increasing customer satisfaction (CSAT) scores
  • BPO companies ensure that their agents are well-equipped to handle customer inquiries and concerns
  • Gives you more time to focus on your core competencies
  • Outsourcing companies have customized services suited for large companies, small businesses, and startups.

How Do BPO Services Help Increase Efficiency & Competence?

The time that you save by outsourcing helps you to enhance your business functions. Your in-house departments can focus on developing your core business. At the same time, your outsourced team can take care of your customer service and sales. This combined effort increases efficiency and competence.

How Are Most Outsourcing Agreements Legally Structured?

Most outsourcing agreements are legally structured by starting with a Master Service Agreement. This contract outlines the services that you expect from the outsourcing provider. Provisions and policies should be clearly stated in the agreement, as well as pricing for the service.

How To Find A Reliable Business Process Outsourcing Partner?

Outsourcing services requires careful planning and sound decision making. To help you find a reliable BPO partner, consider these factors:

  • Industry expertise
  • Years of service
  • Security measures
  • Seating capacity
  • Pricing
  • Location
  • A reliable BPO vendor should not only help you save, but it should also help you grow.

How Much Does It Cost For Outsourcing BPO Services?

The cost of outsourcing BPO services may vary depending on the type of service your business requires. For more than 13 years, Apex Call Centers offers flexible pricing to meet your business needs. We offer a wide array of BPO services. Get a quote by filling out the form below.

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